Communication Methods

There are three types of Communication Methods: Interactive, Push and Pull.

Interactive communication: This is two ways and the stakeholders exchange information between them by face to face, video conferencing, instant messaging, audio conferencing.

Push communication: The sender broadcasts the message to the intended stakeholders. Even the message is distributed, there is no guarantee that the receiver received and or understood. Examples are email, memos, fax, blogs, voice mail.

Pull communication: The receivers retrieves the messages based on their convenience. Typically used for large files or for large audience. Examples are shared folders, e-learning, repositories.

Communication Methods needs to be understood from all the stakeholders and accordingly it is used.

Communication Methods technique is used under the processes Plan Communications Management, Manage Communications and Manage Stakeholder Engagement.