Communication technology

The exchange of information among the stakeholders differs based on different conditions. During the planning stage the project manager has to understand the stakeholders needs like how the information to be shared. For example face-face, email, video conference, audio conference, etc… The technology whatever we use need to consider factors like urgency, project environment, availability of technology, how easy to use, sensitivity and confidentiality.

Urgency is how quickly the information to be shared and what the frequency is. This varies from project to project.

Technology availability is based on organization accessibility, compatibility and financial capability.

Ease of use is how feasible to use the technology and the stakeholders need to be educated about the use of technology.

Project environment includes culture, time zone, language, the preference like face-face or virtual.

Sensitivity and confidentiality of the information exchanged where security factor to be considered.

Communication Technology technique is used under the process Plan Communications Management.