Additional Quality Planning Tools

While planning for the project quality we need to use some additional tools which help in defining better quality metrics and quality checklist. Some of the tools are brainstorming, nominal group techniques, force field analysis, and quality management and control tools.

For Brainstorming and Nominal group techniques you can refer to the link http://bksprasad.blogspot.in/2015/09/group-creativity-technique.html

Force field analysis provides the diagram to the situations which is for and against. For example we need to introduce automation system instead of manual. The for can be increased efficiency, consistency in getting the results, easier monitoring, cutting the human resource cost whereas the against can threat to the job, initial investment, demotivation among the staff which can results in attrition at the organization level, disruption of service till gets stabilized. For each of these parameters we can give the weightages and sum it. The total score can be used to decide based on the highest score to consider automation or not.

Quality management and control tools are Affinity diagram, Process decision program charts, Interrelationship digraphs, Tree diagrams, prioritization matrices, Activity network diagrams and Matrix diagrams. These seven tools are called Seven Quality and Control Tools.

For Affinity diagram refer the link http://bksprasad.blogspot.in/2015/09/group-creativity-technique.html

For the remaining tools refer the link http://bksprasad.blogspot.in/2016/01/quality-management-and-control-tools.html

Additional Quality Planning Tools is used under the process Plan Quality Management.